Company Information
OGR Group Ltd
| Trading name | LumaGrid |
| Legal name | OGR Group Ltd |
| Company number | 17258397 |
| Registered address | 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ |
| Jurisdiction | England and Wales |
| VAT number | Not currently VAT registered |
Data Protection
ICO Registration
| ICO registration number | C1968207 |
| Data controller | OGR Group Ltd trading as LumaGrid |
| Data protection contact | legal@lumagrid.uk |
Online Safety Act 2023
OSA Compliance
| Service type | User-to-user service (Part 3 regulated) |
| Category | Not categorised (below Ofcom's thresholds for Categories 1, 2A and 2B) |
| Responsible individual | A director of OGR Group Ltd |
| Safety contact | safety@lumagrid.uk |
| Illegal content risk assessment | Completed October 2026, reviewed every 6 months |
| Children’s risk assessment | Completed October 2026, reviewed every 6 months |
Legal Documents
Platform Policies
- Privacy Policy Last updated 15 October 2026
- Terms of Service Last updated 15 October 2026
- Acceptable Use Policy Last updated 15 October 2026
- Cookie Policy Last updated October 2026
- Refund & Cancellation Policy Last updated 15 October 2026
Internal Reference Documents
- Content Reporting Procedure LUMAGRID-REPORT-001
- Legal Framework & Obligations LUMAGRID-LEGAL-001
- Data Breach Response Plan LUMAGRID-BREACH-001
- Online Safety Act Compliance Framework LUMAGRID-OSA-001
Internal documents are available on request to authorised parties. Contact legal@lumagrid.uk.
Regulatory Contacts
ICO
Data protection regulator
ico.org.uk
Ofcom
Online Safety Act regulator
ofcom.org.uk
IWF
CSAM reporting
iwf.org.uk/report
CEOP
Child exploitation reporting
ceop.police.uk
Contact
- General: hello@lumagrid.uk
- Legal & data protection: legal@lumagrid.uk
- Safety & abuse: safety@lumagrid.uk
- Support: support@lumagrid.uk
- Staff & internal access: staff@lumagrid.uk